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Villa Elena Healthcare
Center
13226 Studebaker Road, Norwalk, CA 90650
Phone: (562) 868-0591 v
Fax: (562) 929-2185 |
Visiting Hours: Your visitors are always welcome. If you have visitors before 10 a.m. or after 8 p.m., it may be appropriate to utilize common areas so not to disturb your roommate(s). Feel free to request any special accommodations necessary to facilitate your visits with loved ones.
Personal Belongings: Upon admission, an inventory of your personal belongings will be made. Please be sure that this inventory is updated any time that new personal items are brought in to the Center. The Center will not be responsible for any item that is not documented.
Use of Personal Furniture or Small Appliances: Prior approval is needed from Administration when bringing in any personal furniture or small appliances. This will assist us in meeting compliance issues and space criteria.
Dietary: All food items need to be checked and approved by the Charge Nurse. This will assist us in conforming to the resident's prescribed diet. Perishable foods need to be consumed or disposed of immediately due to limited food storage space. All other food items that are approved must be properly stored and placed in sealed containers.
Televisions: Please be considerate of roommate(s) and other residents when watching TV after 9 p.m. There are several TV's located in common areas throughout the Center that you are welcome to use if you find your roommate(s) is disturbed by your TV use. We will also make every attempt to make room changes if you find your likes are incompatible with your roommate(s). Please do not hesitate to let the staff know if you have any needs in this area.
Smoking: This is a smoke-free facility. Smoking is only permitted outside. For the safety of the staff and other residents, we ask that you smoke only in designated areas.
STAFF
During your stay, please contact any of the following individuals so we may assist in making your stay more comfortable. Dial 868-0591, and ask for the appropriate extension.
Administrator..............................................................Ext. 101
Director of Nursing.....................................................Ext. 104
Social Services............................................................Ext. 115
Admissions..................................................................Ext. 118
Business Office............................................................Ext. 102
ROOM RATES
Please consult with the Admissions Office regarding the private pay room rates. These rates vary according to the following room layout:
Private Room;
Semi-Private Room;
Three-Bed Room
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